Privacy Policy
Last updated: 2026-02-12
1. Introduction
This Privacy Policy describes how Floors.live (the "Service"), operated by Hakol Tools (the "Company", "we", "us"), collects, uses, and protects your information. We are committed to protecting your privacy and handling your personal information responsibly.
2. Information We Collect
We collect the following types of information: Information you provide: Name, email address, and password when registering for the Service. Payment details when purchasing a paid plan (processed by a third-party payment provider). Information generated through use: Layouts and designs you create, interface preferences and settings, collaboration and sharing data. Technical information: IP address, browser type and operating system, usage data and analytics, cookies and similar identifiers.
3. How We Use Your Information
We use your information for the following purposes: - Operating the Service and providing its features - Processing payments and managing subscriptions - Sending updates, notifications, and service-related communications - Improving the Service and user experience - Analyzing usage patterns for development and improvement - Protecting the security of the Service and preventing fraud - Complying with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information in the following circumstances: Service providers: With third parties that provide services on our behalf (cloud hosting, payment processing, analytics). Legal requirements: When required by law, court order, or legal process. Collaboration: When you share a layout with other users, they will see your display name and the layout content. Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
5. Data Storage and Security
Your information is stored on Google Cloud (Firebase) servers and protected with industry-standard security measures, including encryption of data in transit and at rest, secure authentication, regular backups, and access controls. While we use reasonable measures to protect your information, no method of transmission or storage is completely secure.
6. Data Retention
We retain your information as long as your account is active or as needed to provide the Service. After account closure, we may retain certain information for 30 days for backup and recovery purposes. After that, the information will be deleted or irreversibly anonymized. Information required for legal compliance may be retained for a longer period.
7. Your Rights
Under applicable privacy laws, you may have the following rights: - Access to your personal information - Correction of inaccurate information - Deletion of your information ("right to be forgotten") - Restriction of data processing - Data portability - Objection to certain processing To exercise these rights, contact us at: hello@floors.live
8. Cookies
We use cookies and similar tracking technologies for the following purposes: - Essential cookies: Required for the operation of the Service (authentication, language preferences) - Analytics cookies: Help us understand how users interact with the Service - Functional cookies: Remember your preferences and settings You can manage your cookie preferences through your browser settings.
9. Third-Party Services
The Service uses the following third-party services: - Google Firebase: Data storage, authentication, and file storage - Stripe / PayPal: Payment processing (we do not store credit card details) - Google Analytics: Usage analytics Each third-party service has its own privacy policy, and we recommend reviewing them.
10. Children's Privacy
The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will delete it immediately.
11. International Transfers
Your information may be processed and stored on servers located outside your country of residence. We ensure that such transfers are conducted in compliance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on the website and sent via email to registered users. Your continued use of the Service after the publication of changes constitutes acceptance of the updated policy.
13. Contact Us
For questions or requests regarding this Privacy Policy or your personal information, contact us at: hello@floors.live